The Importance of a Consultation

At Wiles Studios, we believe that your salon experience should be more than just a quick trim or colour, it should be a collaborative journey where you feel relaxed, listened to, and leave feeling truly confident in your hair. That’s why we consider the consultation to be one of the most important parts of your visit.

Whether you're looking for a dramatic transformation or a subtle refresh, our expert stylists are here to guide you every step of the way, starting with an in-depth conversation about your hair goals, lifestyle, and preferences.

consultations at wiles hair studios northampton

What to Expect at Your Consultation

From the moment you sit down with us, your stylist will take time to get to know you and your hair. We’ll ask questions like:

  • What do you currently love - or not love - about your hair?
  • How do you usually style it?
  • How often do you wash it?
  • Are you looking for something low-maintenance or high-impact?
  • How regularly can you visit the salon for upkeep?

These conversations are key to understanding your day-to-day routine and finding a look that not only suits your face shape and hair type, but also fits seamlessly into your lifestyle.

We’ll also discuss your hair history, especially if you’ve used home colour, henna, or had previous chemical treatments. Transparency here helps us protect the health of your hair and avoid unexpected results during your colour service.

Have a specific look in mind? Bring photos, Pinterest boards, or inspiration images. And if there’s something you don’t like, we want to see that too! The more information you can give us, the more tailored your experience will be.

Hair Tests for Safer, Healthier Results

At Wiles Studios, your hair’s health is always our number one priority. If you're visiting us for a colour service, we may carry out a few simple tests during your consultation to assess the condition of your hair. These tests ensure we can give you the results you want without compromising your hair's strength or integrity.

Strand Test: This involves applying colour to a small, hidden section of hair. It shows us how your hair will react to the colour, helps us fine-tune the tone, and ensures even, predictable results.

Elasticity Test: By gently stretching a damp strand, we check your hair’s flexibility and strength. This helps us determine whether it can safely undergo a colour or lightening process, or if a strengthening treatment is needed first.

Porosity Test: We assess how your hair absorbs and retains moisture and colour. This tells us how your hair might respond to dye and whether it requires extra hydration or prep before colour application.

Scalp & Hair Health Check: We’ll also take a close look at your scalp and hair for signs of dryness, product build-up, or damage from heat or previous treatments. This helps us recommend the best products and treatments moving forward.